Steel City Auto Care (“we,” “our,” or “us”) operates the automotive repair facility located at 1411 Rymal Road East, Hamilton, Ontario, L8W 3N1 and the website https://scautocare.ca. We are committed to protecting the privacy of our local customers and site visitors.
1. INFORMATION WE COLLECT
When you interact with our native advertising tools (such as Google Lead Forms, Click-to-Call extensions, or Map messaging options), or fill out forms on our website, we may collect the following personal details:
- Name
- Phone number
- Email address
- Vehicle details (Year, Make, Model, and service history notes)
2. HOW WE USE YOUR INFORMATION
We collect and use this data strictly for standard automotive shop business operations, including:
- Booking your repair or maintenance service appointments.
- Preparing clear, transparent digital service estimates and digital vehicle inspection reports.
- Following up regarding status updates on your vehicle while it is in our service bays.
- Answering inquiries or requests for quotes submitted via our ad campaigns.
3. DATA SHARING AND PROTECTION
- We do not sell, rent, trade, or share your personal contact information or vehicle data with any third-party marketing companies.
- Your information is only accessible by our certified technician team and customer care representatives to service your vehicle.
- All information collected through native Google Ads portals is secured by Google’s verified data security protocols.
4. USER RIGHTS & OPT-OUT
If you wish to view, update, correct, or permanently delete any personal information we have stored in our system, or opt-out of future updates from our team, please contact us directly by phone at 647-222-1009.